At Ishraq Al Noor, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from Ishraq Al Noor, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Order Details
  • Account Information (if you create an account)

Payment Information

We do not store your debit or credit card information. Payments are securely processed through trusted third-party payment providers. We only receive the information necessary to confirm and process your order.

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Website Usage Data
  • Cookies and Similar Technologies

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Deliver purchased products.
  • Communicate regarding your orders.
  • Provide customer support.
  • Improve our website and shopping experience.
  • Prevent fraud and unauthorized transactions.
  • Send promotional offers, updates, or newsletters (only if you choose to receive them).
  • Comply with applicable legal obligations.
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3. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.
  • Keep items in your shopping cart.
  • Improve website performance.
  • Analyze website traffic.
  • Enhance your browsing experience.

You can disable cookies through your browser settings, although some website features may not function properly.

 

4. Sharing Your Information

Your privacy is important to us.

We do not sell, rent, or trade your personal information.

We may share limited information only with trusted third-party service providers when necessary to operate our business, including:

  • Payment processors
  • Courier and shipping partners
  • Website hosting providers
  • Analytics services
  • Marketing service providers (where applicable)

These providers are only given the information necessary to perform their services and are expected to safeguard your data.

We may also disclose your information if required by law or to protect our legal rights.

 

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to use commercially acceptable security practices, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

 

6. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your personal data.
  • Withdraw consent for marketing communications.
  • Request information about how your data is processed.

To exercise these rights, please contact our customer support.

 

7. Marketing Communications

If you subscribe to our newsletter or promotional messages, we may occasionally send updates about:

  • New arrivals
  • Exclusive collections
  • Discounts and promotions
  • Special offers
  • Company announcements

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

 

8. Third-Party Links

Our website may contain links to third-party websites, including payment gateways or social media platforms.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before sharing any personal information.

 

9. Children’s Privacy

Our website is intended for general audiences and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

The updated version will always be posted on this page with the revised “Last Updated” date.

 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us through our official communication channels:

  • Email (support@ishraqalnoor.com)
  • WhatsApp (+92 331-580-5516)
  • Contact Form on our website

We will do our best to respond promptly and address your concerns.

 

Your Privacy Matters

At Ishraq Al Noor, protecting your privacy is part of our commitment to providing a secure, transparent, and trustworthy shopping experience. We value your confidence and handle your personal information responsibly while delivering the premium service you expect.